Widerrufsrecht
Return & Refund Policy
We want you to be comfortable with your purchase. If you are not satisfied with an item, please contact us before sending it back so that our team can assist you.
Return Period
Return requests should generally be submitted within 30 days after the order has been delivered.
Products should be unused and remain in their original condition. Original packaging, accessories, and included components should be kept whenever possible.
How to Request a Return
Please contact us before returning your order.
Email: aubreysalzman95470@gmail.com
Please include your order number, the product concerned, and a brief explanation of your return request.
We will review the request and provide further instructions when applicable.
Refunds
Once a returned item has been received, we may inspect its condition.
If the return is approved, the refund will generally be processed through the original payment method. Your payment provider or bank may require additional processing time.
Damaged or Incorrect Items
If your order arrives damaged, defective, incomplete, or contains the wrong item, please contact us promptly. We may request photographs or other information to help us review the issue.
Return Shipping
If the return is not caused by a defective item, damaged shipment, or fulfillment mistake, return shipping costs may be the responsibility of the customer.
Customer Service: aubreysalzman95470@gmail.com